Frequently Asked Questions
Everything you need to know about your Ambrane experience.
How long does it take for my order to be delivered?
Orders are typically processed within 24 hours and delivered within 3-5 business days across India, depending on your location.
What is the warranty period for Ambrane products?
Most Ambrane products, including power banks and chargers, come with a 180-day to 365-day limited warranty covering manufacturing defects.
How do I claim a warranty for my device?
To claim a warranty, please visit our official website's 'Register Complaint' section or contact our customer care via WhatsApp or email with your invoice copy.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India, alongside secure prepaid options like UPI, Credit/Debit cards, and Net Banking.
What is your return and replacement policy?
We offer a 7-day replacement policy if the product received is damaged, defective, or different from what was ordered. The item must be in its original packaging.
Are Ambrane power banks flight-safe?
Yes, all Ambrane power banks comply with BIS regulations and fall within the allowed Wh (Watt-hour) limits for cabin luggage on domestic and international flights.